Managing Meta Messenger Referrals in Flow Builder
Last updated
Last updated
Meta are specific inbound-only messages that are triggered once your end-user:
Clicks on an
Clicks on a
Starts or resumes a conversation thread from the
Before starting, you’ll need:
A
A Meta
(optional)
The rich automation capabilities of Flow Builder enable you to create a Flow scenario, depending on your use case, of how you want to handle these inbound messages. Let's say you have created a with a Get Started call to action, initiating a Messenger conversation:
conversationMessageFacebookReferralAd relate to values populated when end-users click on call to action on Facebook Ads.
1) Create a new , with the Facebook Messenger incoming message as the trigger:
2) Choose the Messenger channel you have to start the Flow:
3) Create the desired automation scenario of the Flow, be it replying to the end-users message via a customized chatbot Flow, collecting inputs into an external , or managing the conversation in .
Meta have a set of variables that can be exploited in Flow Builder. Variables starting with:
conversationMessageFacebookReferral correspond to messages from and
Developers' documentation for the message type is at the following
📤 Feel free to in case you might need some help!
