> For the complete documentation index, see [llms.txt](https://docs.bird.com/connectivity-platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/connectivity-platform/managing-inbox-admins-and-agents/adding-a-new-agent-to-inbox.md).

# Adding a new agent to Inbox

* Only **Admins** and **Owners** can add new agents.
* To add a new agent, go to [inbox.messagebird.com](http://inbox.messagebird.com), tap **Settings** on the side navigation, select **Agents** from the sub-navigation and click **Add agent**. This will take you to the following modal:

<figure><img src="/files/OzHfEsSpmNSqjg7NV1oO" alt=""><figcaption></figcaption></figure>

* Fill in the agent's name, nickname (if they have one), their email address—this is very important, as it will be used to send them an invite into Inbox.&#x20;
* Ready? You can also set the responsibilities—such as Languages, Skills, and Platforms—for each agent of the team. The skill levels are optional, but they will help you distinguish between agents that are more or less skilled in certain areas. This will allow you to assign tickets to those agents who can handle them best.
* Your agent will receive an invitation email. Once the invitation is accepted, your agent will be granted access to the company’s Inbox.&#x20;


---

# Agent Instructions
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## Querying This Documentation
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