# Malaysia

### **Account Whitelisting**

If you want to send messages to Malaysia, we need to whitelist your account. Please fill in the pre-approval form on [this page](https://dashboard.messagebird.com/nl/settings/sms) and we will get back to you.

### **Character Support**

In Malaysia the following characters are not supported:

| € | Δ | Φ |
| - | - | - |
| Γ | Λ | Ω |
| Π | Ψ | Σ |
| Θ | Ξ | ¤ |
| £ | ¥ | è |
| é | ù | ì |
| ò | Ç | Ø |
| ø | Å | å |
| € | Æ | æ |
| ß | É | Ä |
| Ö | Ñ | Ü |
| § | ¿ | ä |
| ö | ñ | ü |
| à |   |   |

### **Message Length**

Messages to Malaysian networks have a character limit of 153. All non-P2P traffic in Malaysia must begin with 'RM0.00', which takes up the first 7 characters of any message. This reference indicates that the message will be free for the receiver. If your message does not begin with 'RM0.00' operators will add this to your message. 

### **Concatenated SMS**

If you are sending an SMS which is longer than 153 characters, your message must start with 'RM0.00'. If you do not add this, your message might not deliver or deliver with changed content.

### **Virtual Mobile Numbers**

Virtual Numbers in Malaysia can not be used for sending transactional (OTP) or marketing content. This can incur blocking from the local operators.

### Filtering

Messages with the following contents will NO LONGER BE ALLOWED AND BE BLOCKED, including previously whitelisted ones:

* Web Links / URLs
* Requests for personal information (e.g. name, identification number, card number, bank account number, etc.)
* Phone numbers that end subscribers are requested to dial in.


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