How to use Multiple WhatsApp Business Accounts - WABA's in FlowBuilder
Each WABA (WhatsApp Business Account) ideally represents a different business unit. In case your business has multiple WABAs, you can connect them all to a single workspace with Messagebird.
In the case of FlowBuilder, there are certain things you should have in mind if you connect multiple WABA's to your Workspace. Will cover them in this article.
Before getting started
You will need:
Triggering Flows
In one single Flow, you are able to see channels from multiple WABAs, but you are able to select channels only from one WABA:
Sending WhatsApp messages in Flows
The same goes if you want to send WhatsApp templates and product messages. You will be able to see and use templates and product messages only from one WABA per Flow:
📤 Feel free to contact our Support in case you might need some help!
Last updated
