How to use Multiple WhatsApp Business Accounts - WABA's in FlowBuilder

Each WABA (WhatsApp Business Account) ideally represents a different business unit. In case your business has multiple WABAs, you can connect them all to a single workspace with Messagebird.

In the case of FlowBuilder, there are certain things you should have in mind if you connect multiple WABA's to your Workspace. Will cover them in this article.

Before getting started

You will need:

Triggering Flows

In one single Flow, you are able to see channels from multiple WABAs, but you are able to select channels only from one WABA:

Sending WhatsApp messages in Flows

The same goes if you want to send WhatsApp templates and product messages. You will be able to see and use templates and product messages only from one WABA per Flow:

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