Failed API Requests

Are you running into any issues with MessageBird's REST API? Here is a list of the most common API issues.

Error codes

When using our REST API, please keep in mind that there are different error codes for different purposes:

• HTTP status codes

  If you forgot to enter the recipient, you might encounter error 204 which will indicate that there is data missing. When using an incorrect Access Key or Username/Password combination you will face error 401, this indicates that the authorization data is incorrect.

  MessageBird uses standard HTTP status codes to indicate the success or failure of an API request. You can check all the details on HTTP status codes in our documentation here.

• Error Codes

  If we take the examples from the HTTP status codes above, you would receive error code 11 for missing data. Incorrect authorization data will return error 15.

  Error codes provide error information for failed Voice API calls. You can check all the details for the errors here.

If you have any remaining questions about the error codes, please do not hesitate to submit a request to our Support team for further assistance.