> For the complete documentation index, see [llms.txt](https://docs.bird.com/connectivity-platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/connectivity-platform/voice-calls/how-to-receive-a-call.md).

# How to receive a call

You can forward incoming calls on any number of your choice via our [Flow Builder](https://dashboard.messagebird.com/en/flow-builder/) or through the API.

**Flow builder**

When you have purchased a Voice-enabled virtual mobile number, you can easily forward all incoming calls to another phone number or SIP URI by using our [Flow Builder](https://dashboard.messagebird.com/en/flow-builder).&#x20;

Check [How to forward calls to another phone number or SIP URI](/connectivity-platform/how-to-guides/how-to-forward-calls-to-another-phone-number-or-sip-uri.md) for a step by step guide on how to set this specific flow.

**Forwarding to SIP (SIP URI formatting)**

When forwarding the incoming calls to a SIP trunk, please use the format below to insert your SIP URI:

"sip:\<number>@\<ip\_or\_domain>"\
for example: *sip:*[*+31612345678@sip.domain.com*](mailto:+31612345678@sip.domain.com)

**Signalling IP's**

You may whitelist below signalling IP's when receiving calls on your own SIP URI:

* Asia: 35.186.152.240
* Europe: 104.199.82.179
* US: 104.196.15.81

Media IPs:

\- 104.199.61.220

\- 104.199.69.60

\- 104.196.222.116

\- 35.185.41.80

\- 35.186.148.117

\- 35.186.147.231

**Voice codecs:**&#x20;

MessageBird supports the following codecs:

* PCMA (G711a)
* PCMU (G711u)


---

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