> For the complete documentation index, see [llms.txt](https://docs.bird.com/connectivity-platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/connectivity-platform/inbox-basics/how-to-log-in-to-inbox.md).

# How to log in to Inbox

If you’re an Inbox **owner**, go to your [MessageBird Dashboard](https://dashboard.messagebird.com/), log in with your MessageBird account, and then go to **Inbox** on the side navigation.&#x20;

&#x20;

<figure><img src="/files/qgrh7UON5X3r4XOktRLY" alt=""><figcaption></figcaption></figure>

&#x20;               &#x20;

<figure><img src="/files/CWySOdyKVTbAFspXPqlR" alt=""><figcaption></figcaption></figure>

If you’re an Inbox **admin** or **agent**, you must go directly to <http://inbox.messagebird.com/login> and log in with your MessageBird account. You can't log in to the MessageBird dashboard because you are not an **owner**.

&#x20;

<figure><img src="/files/zrccpEbnsARsTHlZXthP" alt=""><figcaption></figcaption></figure>

If you've forgotten your password, simply [follow these steps.](/connectivity-platform/accounts-workspaces-users-subaccounts/ive-lost-my-password.md)

&#x20;

#### Don't know if you're an Owner, Admin, or Agent?

Learn about the three types of [Inbox users and their permissions](/connectivity-platform/managing-inbox-admins-and-agents/inbox-user-roles-and-permissions.md) in detail, or look at the summary below for a quick overview.

* **Owner** - only one per Inbox Account, An Owner has Access to the whole MessageBird Dashboard, Inbox Settings, Reporting, and Agent UI.
* **Admin** - any Agent created within Inbox settings can be set to have this role. Admins have access to Inbox Settings, Reporting, and Agent UI.
* **Agent** - Agents only have access to the Inbox Agent UI. Can be upgraded to Admins by Owners and Admins of the account at any point in time via the [Agents page](https://inbox.messagebird.com/manager/team).

#### Keep being redirected to the Dashboard?

If you were at some point logged in as the Workspace owner - you might get redirected to the Dashboard page to access Inbox.

Follow these steps to avoid it:

* Use an Incognito window in your browser
* Create a new Chrome Profile&#x20;
* Log out via <https://inbox.messagebird.com/logout>&#x20;
* Delete your browser's local storage data

&#x20;


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.bird.com/connectivity-platform/inbox-basics/how-to-log-in-to-inbox.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
