Getting approval to send to restricted countries
Last updated
Last updated
Due to increasing SMS restrictions in certain places, it's necessary to request approval with MessageBird before you can send messages to the following countries:
Australia
Canada
Denmark
Malaysia
New Zealand
United Kingdom
United States of America
Singapore (specific documentation is required - )
In order to request approval, please fill in the form and submit your request to whitelist your account. We will process any approval request within 24 hours and you will receive a confirmation via email.
For Singapore access: only customers providing a copy of their Singapore company registration will be granted access to Singapore. Access to other Restricted Countries is given separately from the one for Singapore.
Does Singapore's approval extend to the other restricted countries?
Not at the moment. A separate request will be needed, but we intend to change this. Please check this page for updates.
If you did not get the confirmation email, please take the following steps:
Check your spam folder and search for the confirmation email
Check your inbox to see whether we have sent you an email requesting more information
Note that you may still see local restrictions in some of the above destinations. These are separate to the restrictions above. Please see our for more info.
If the confirmation email did not end up in your spam folder, and if we did not send you a follow-up email requesting additional information, please reach out to our Support team via with your .