# How to set up Google Places on WhatsApp and Telegram

In this guide, you’ll learn how to implement a conversational flow that looks up the closest location of your business on WhatsApp or Telegram using Flow Builder. You can use this for onboarding users or enhancing customer support journeys.

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**Requirements**

* [MessageBird account](https://dashboard.messagebird.com/en/sign-up)
* [WhatsApp for Business account](https://www.messagebird.com/whatsapp/) or any other channel from [MessageBird's offering](https://dashboard.messagebird.com/en/channels)
* [GCP account.](https://cloud.google.com/free)

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**Step 1: Sign up for GCP**

Make sure to sign up for a [MessageBird account](https://dashboard.messagebird.com/en/sign-up) and a [WhatsApp for Business account](https://www.messagebird.com/whatsapp/). Done? Awesome! Time to [sign up for GCP](https://www.mongodb.com/download-center).&#x20;

1\. [Sing up for a free GCP account.](https://cloud.google.com/free)

2\. Create a new [GCP project](https://cloud.google.com/appengine/docs/standard/nodejs/building-app/creating-project)

3\. Create an [API key](https://cloud.google.com/docs/authentication/api-keys) in GCP

4\. Look for and enable [Google Places API](https://console.cloud.google.com/apis/library)

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**Step 2: Connect it all in the MessageBird Dashboard**

1\. Log in to your [MessageBird Dashboard](https://dashboard.messagebird.com/en/login) and go to [Flow Builder](https://dashboard.messagebird.com/en/flow-builder).

2\. Import the [sample flow](https://drive.google.com/file/d/1i78lihejSvePBIk9rVf8WHRlaQ3VamQI/view?usp=sharing).

3\. Select your **WhatsApp** or **Telegram** for the first step in the flow.

4\. Replace the values in the **Set Variables step** accordingly.

<figure><img src="/files/u0i6hKwiHiYJPgeyLcIF" alt=""><figcaption></figcaption></figure>

5\. **Publish** your flow in the top-right corner of your screen, and you're good to go!

6\. Done! To try the flow, initiate a conversation with your WhatsApp or Telegram channel, select option 7 and send through a location. You should receive back the nearest Google Maps listing of the business.

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<figure><img src="/files/ZJv26DFKLeovEJ4FnsqG" alt=""><figcaption></figcaption></figure>

And that’s it! 🎉 Now you know how to set up Google Places on WhatsApp and Telegram using Flow Builder.

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