What is Flow Builder?
Our Flow Builder makes communication easy for everyone; with our user-friendly visual editor you can create your communications workflow for Voice, SMS, and Webhooks without a single line of code. You can use Flow Builder from the MessageBird Dashboard as a simple platform for automating, prototyping, and connecting communications flows with your customers within minutes.
When creating your new flow, first you need to choose between:
‘Creating Custom Flow’: where you start with a blank slate.
‘Templates’: Pre-built for Voice, SMS, and Webhook:
Forward Call
Forward SMS to Email
Call HTTP endpoint with SMS
Automatic SMS subscriptions
Easy phone menu (IVR)
Webhook to SMS
Feedback Bot
You start the flow by choosing an event that triggers it. There are four options:
Phone Calls: Incoming phone call.
Incoming SMS: Incoming text message.
Webhook API Calls: Incoming API calls through Webhook.
Conversations: Incoming conversations message.
Play sound file
Forward call
Send an email
Send an SMS
Record call audio
Say
And much more...
When you’ve finished, you can either ‘Save draft’ or decide to ‘Publish’ it right away. In the MessageBird Dashboard, you can always edit your existing flows or create new ones.
What’s next?
Congrats! Now you know what the MessageBird Flow Builder is. You may want to learn more about how to get started or move on to related subjects:
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