Flow Builder Logs
Last updated
Last updated
Flow Builder Logs are a section of your Flow Builder experience where you can see a list of all Invocations for a Flow. Invocation counts as every time a Flow has been triggered.
You will need:
The Logs for a Flow can be accessed by visiting a Flow and selecting the Logs tab in the upper left corner:
or by using the quick link next to the name of a Flow:
The Logs page consists of the following:
Searching and Filtering section
Invocations status breakdown section
Total number of Invocations
Number and percentage of:
successful invocations-> completed invocations
in progress invocations -> invocations that are still being executed
expired invocations -> invocations in which a Step condition has expired
failed invocations -> invocations that have failed due to an error in the execution
canceled invocations -> invocations that have been canceled before completion by using the cancellation option:
List of Invocations
When searching for a specific end user's interaction, or a time frame, use the Filtering feature:
Define if you are filtering by:
Invocation status
Invocation variables
Full-text search across variables and failure details
And don't forget to hit the Apply filters button to get the desired results:
By clicking on any Invocation, a detailed overview of the Invocation will open up:
The detailed overview of Invocations offers insights into the following:
Status of the Invocation
Start and end time of an Invocation
All the variables present in an Invocation
A handy overview of all the Steps triggered:
The name and the id of the Step
The status of every Step
List of variables used in a Step
The timestamp of the creation of the Step record
A
📝 in invocations containing related steps, an invocation will be marked as successful only once the ticket created in Inbox is resolved
📝 in invocations containing related steps, an invocation will remain in progress until the ticket created in Inbox is resolved
ex. a time condition in a step has expired (the end-user has not replied
ex. a time condition in an step has expired (the webhook was not triggered)
If needed, you can also export your Logs by following the instructions .
The information listed above offers details and insights that will ease any troubleshooting you might want to perform. Combined with the Search & Filter feature, you can pinpoint specific end-users, timeframes, variables, and failure causes. Check out how to search through Flow Builder Logs .
📤 Feel free to in case you might need some help!
