Install Telegram as an Inbox channel
Last updated
Last updated
Installing Telegram is a very easy process with MessageBird's Inbox!
Keep in mind that you need to create a bot on Telegram in advance. If you need some help, check out the on how to do it.
Please follow these simple steps to add Telegram to your Inbox:
1. Go to your Dashboard and choose 'Channels' on the left-hand side menu and then 'Telegram' or click :
3. Click on 'Install now' and voilà! Telegram is now installed as a channel.
You can always edit, rename or delete your channel:
To delete the channel click on the 'Delete channel' icon.
2. Fill in the Channel name, and :
Go to , simply select the 'Edit channel' icon, edit needed fields and save the changes afterward:
TIP: Once this has been completed, please test your channels to ensure they create conversations/tickets in Inbox. If they aren't, please refer to the article .
