> For the complete documentation index, see [llms.txt](https://docs.bird.com/connectivity-platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/connectivity-platform/faq/why-cant-i-use-voice-services-due-to-my-account-currency.md).

# Why can’t I use Voice services due to my account currency?

Are you lacking the option to create voice flows for your voice-enabled numbers?

You can only use MessageBird Voice capabilities when your billing currency is EUR, GBP, USD, AUD, CAD or SGD. If your account currency is 'SMS credits' or another currency, your account won't support Voice functionality. 

If needed, please contact our Support team via the form on [this page](https://www.messagebird.com/contact) to change your account currency.


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