# Why can’t I use Voice services due to my account currency? Are you lacking the option to create voice flows for your voice-enabled numbers? You can only use MessageBird Voice capabilities when your billing currency is EUR, GBP, USD, AUD, CAD or SGD. If your account currency is 'SMS credits' or another currency, your account won't support Voice functionality. If needed, please contact our Support team via the form on [this page](https://www.messagebird.com/contact) to change your account currency. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bird.com/connectivity-platform/faq/why-cant-i-use-voice-services-due-to-my-account-currency.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.