What is the difference between a Voice Message and Voice Call?

We provide Voice Call services to reach customers all over the world. Using our Voice API you will be able to create custom voice applications, create IVR menus, protect user’s privacy with masked numbers, and also play prerecorded messages.

Voice Messages convert text into a call, that is, an automated voice will read out your message. No technical knowledge is required to send a voice message. You can send voice messages from your Dashboard; our system will automatically convert the plain text into an automated call.

Voice messages only work for plain text and are billed per message rather than per second, which is the case for Voice Calls.

Below there's a layout of the features for Voice Messages and Voice Calls:

	Voice Message	Voice Call
Text to Speech	✅	✅
Play voice recording	❌	✅
Caller ID	✅	✅
Masked numbers	✅	✅
Overview within the Dashboard	✅	✅
Accessible via the Dashboard	✅	❌
Interactive Voice Response	❌	✅
Record and archive	❌	✅
Answering Machine Detection	✅	✅
Billed per message	✅	❌
Billed per second	❌	✅