# Mandatory 2FA Authentication for new and existing users

In order to ensure account security for our users, we’ve proactively enabled mandatory 2FA authentication. This is a necessary step in the current digital landscape, where fraudulent access attempts are increasingly frequent. As a response, we’ve implemented measures to protect your account. 

We’re in the process of rolling out a 2FA verification process for all of our users via the workspace’s main e-mail address. This means that you’ll be prompted to enter a code we’ve sent to your e-mail address whenever you log into MessageBird. You can switch the 2FA verification to SMS instead in your [Security settings](https://dashboard.messagebird.com/en/account/security).

In case you’re using a shared login and the 2FA code is being sent to an e-mail address you don’t have direct access to, we recommend for the owner to [add you as an administrator](https://docs.bird.com/connectivity-platform/accounts-workspaces-users-subaccounts/how-to-add-edit-and-delete-users) to the workspace you’re using. If this is not an option, we advise using a group access e-mail address (like Google Groups for example).

If you’re having trouble receiving the 2FA verification code, please reach out to our [Support team](https://support.messagebird.com/hc/en-us/requests/new?ticket_form_id=1900000387213).